Microsoft Teams and Skype for Business thoughts and news

Tom Arbuthnot MVP
Tom Arbuthnot MCSM Communications

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All Posts by Tom Arbuthnot
Tom Arbuthnot is Principal Solutions Architect at Unified Communications specialist Modality Systems. He is a Microsoft Certified Master and MVP, blogger, has a regular podcast with UCToday at and is a regular speaker at events including Microsoft TechEd and Ignite. He co-runs The Microsoft UC User Group London.

Oracle and TE-SYSTEMS anynode on track to be certified for Microsoft Teams Direct Routing

Published 15/11/2018 - 0 Comments

  Microsoft Direct Routing became generally available at the end of June. It allows you, or your favourite service provider, to deploy a certified Session Border Controller and connect any telephony carrier (SIP Provider) or to connect and interoperate with your existing enterprise phone system. AudioCodes and Ribbon are the currently certified Session Border Controllers […]

Skype for Business Server 2019 Real-Time Statistics Manager (StatsMan) and Key Health Indicators Update

Published 14/11/2018 - 0 Comments

2 more updates to tools for Skype for Business Server 2019 Skype for Business Server, Real-Time Statistics Manager (64-bit) Key Health Indicators for Lync Server 2013, Skype for Business Server 2015 and Skype for Business Server 2019 Skype for Business Server, Real-Time Statistics Manager (StatsMan) makes it possible to monitor key performance indicators […]

Skype for Business Server 2019 Call Quality Dashboard, SCOM Management Pack and Capacity Calculator

Published 12/11/2018 - 0 Comments

Following the Skype for Business Server 2019 Debugging Tools, two more additions for Skype for Business Server 2019 have now been published by Microsoft. Skype for Business Server 2019, Call Quality Dashboard Skype for Business Server 2019, System Center Operations Manager Management Pack Skype for Business Server 2019, Capacity Calculator   Call […]

Customising your Microsoft Teams collab workspaces visibility and notifications on desktop and mobile

Published 12/11/2018 - 0 Comments

Microsoft Teams offers you a number of ways to customise and control how you see and engage with your Teams collab workspaces (teams) and channels. Global Notification Control and Customisation At a global level, you customise your notifications: Each type of action can be customised with some combination of (depending on the activity) Banner Banner […]

Microsoft Teams Academy for IT Pros Training Videos on YouTube

Published 11/11/2018 - 0 Comments

  Microsoft have produced a series of Teams Academy for IT Pro’s videos to help IT Pro’s get up to speed on the various concepts in Microsoft Teams. You can check them out here: Playlist: Videos: Teams Foundations Windows Desktop Client Introduction to Meetings in Microsoft Teams Introduction into Phone System Direct Routing Teams […]

Microsoft Kaizala, (another) mobile group chat app, being made available to Office 365 commercial plans worldwide

Published 07/11/2018 - 0 Comments

Microsoft Kaizala is essentially a Whatsapp clone. A mobile only (iOS and Andorid) group chat app, where anyone can join any group and identity is tied to phone numbers. Kaizala is focused on mobile first/only workers, more common in developing countries that may not have lots of PC’s and fixed internet connections, but do have […]

What is Microsoft Teams, without the buzzwords and jargon

Published 07/11/2018 - 4 Comments

Explaining Microsoft Teams succinctly can be tricky. It has a lot of functionality and functionality overlap between features. Often a lot of jargon is used in explanations. Forrester referrers to apps in this space as “Enterprise Team Messaging Apps”, Gartner calls this product category “Workstream Collaboration” (WSC). Here is how I try to break it […]

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