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Tom Arbuthnot MVP
Tom Arbuthnot MCSM Communications

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Canada Microsoft PSTN Calling Plans now available, calls between US and Canada count as Domestic

Published 05/05/2018 - 0 Comments


That brings us up to 10 countries that Microsoft offer user phone numbers/service for Skype for Business Online and Microsoft Teams.

Canada has the same typical per user plans:

• 120 minute Domestic Calling Plan
• 240 minute Domestic Calling Plan
• 3000 minute Domestic Calling Plan
• 600 minutes for International calls (if you have purchased the Domestic & International Calling Plan)

Interestingly calls between US and Canada are also treated as domestic calls, not international calls. In the initial Microsoft blog post, it was stated that minutes can pool across Canada and the US. This is incorrect. Pooling of minutes is by both SKU and country. Minutes are not shared across countries. This has now been corrected on their blog.

  • Belgium
  • Canada
  • France
  • Germany
  • Ireland
  • Netherlands
  • Spain
  • United Kingdom (U.K.)
  • United States (U.S.)
  • Puerto Rico

There is also Australia via Telstra, but that is for AU and Telstra CSP tenants only.

Tom Arbuthnot

Tom Arbuthnot

Principal Solutions Architect at Modality Systems
Tom Arbuthnot is Principal Solutions Architect at Unified Communications specialist Modality Systems. He is a Microsoft Certified Master and MVP, blogger, has a regular podcast with UCToday at and is a regular speaker at events including Microsoft TechEd and Ignite. He co-runs The Microsoft UC User Group London.

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