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Tom Arbuthnot MVP
Tom Arbuthnot MCSM Communications

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Salesforce Retiring Chatter Messenger March 30, 2018, recommend Skype for Business

Published 28/12/2017 - 0 Comments

In December Salesforce notified customers that “Salesforce is retiring Chatter Messenger on March 30, 2018. At that time, you’ll no longer be able to use the feature, and Salesforce will not provide any support for it.”

Chatter Messenger is an pop out client that allowed Salesforce users to chat with people while they browsed other sites and used other applications, complete with buddy list. .Chatter Messenger has not been available in new orgs created after the Spring ’16 release. Salesforce have given plenty of notice.

Salesforce recommend Skype for Business: “We encourage you to migrate to Skype for Salesforce integrates Salesforce and Skype for Business®, so your sales and service reps can send and receive instant messages and see colleagues’ availability without leaving Salesforce.”

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Picture via: http://www.arkusinc.com/archive/2012/salesforce-chatter-messenger-a-review

Tom Arbuthnot

Tom Arbuthnot

Principal Solutions Architect at Modality Systems
Tom Arbuthnot is Principal Solutions Architect at Unified Communications specialist Modality Systems. He is a Microsoft Certified Master and MVP, blogger, has a regular podcast with UCToday at tomtalks.show and is a regular speaker at events including Microsoft TechEd and Ignite. He co-runs The Microsoft UC User Group London.

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