Microsoft Teams and Skype for Business News and Thoughts

Tom Arbuthnot MVP
Tom Arbuthnot MCSM Communications

This site uses cookies

Find this blog useful? Please take a second to share, thanks!

Get Users Skype for Business Client Version From Office 365 Admin Portal Call Analytics

Published 07/12/2017 - 0 Comments

Often when troubleshooting users, you want to know if they are homed in Office 365 or on Server and their client version/patch level. You can find both from Call Analytics, Microsoft’s out of the box reporting for Skype for Business Online users.

Go to Call Analytics here: tom.qa/CallAnalytics (a short URL that is easy to remember):

image

You can now lookup users and see if they are “homed in the Cloud.”

image

Or hosted on SfB Server on-premises.

image

And their Skype for Business Client version, just go into a recent call and look under System.

image

Also be aware of the “Name” which is the machine hostname, if they are running multiple PC’s or Endpoints they might have different client versions/patch levels.

You can also check their client version on the users PC or with PowerShell, but often with support, it’s easier to do it from the admin console.

Tom Arbuthnot

Tom Arbuthnot

Principal Solutions Architect at Modality Systems
Tom Arbuthnot is Principal Solutions Architect at Unified Communications specialist Modality Systems. He is a Microsoft Certified Master and MVP, blogger, has a regular podcast with UCToday at tomtalks.show and is a regular speaker at events including Microsoft TechEd and Ignite. He co-runs The Microsoft UC User Group London.

No comments yet

Leave a Reply:


close

Weekly Email Update 
of all the key 
Microsoft Teams and Skype for Business News
every Tuesday

No Spam ever, I promise - Tom