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Free Skype for Business Online Network Assessment Tool from Microsoft, Hands On

Published 26/09/2016 - 18 Comments

Microsoft have just released a Skype for Business Network Assessment Tool; you can get the free from the public download site here:

version:6.0.8970.161     FileName:

The Skype for Business Network Assessment Tool provides the ability to perform a simple test of network performance to determine how well the network would perform for a Skype for Business Online call. It’s aimed specifically at testing your connectivity to Skype for Business Online

The tool tests the connection to Microsoft Network Edge by streaming a set of packets to the nearest edge site and back for approximately 20s for a configured number of iterations. The tool reports:

    • Packet loss
    • Jitter
    • Round-trip latency
    • Reorder packet percentage

It runs on Windows 7 or later.

The tool uses the same real-time media technology as a Skype for Business Online client.

The results from using this tool can be used as part of a network assessment to determine if a network connection meets the targets

Network Performance requirements from a Skype for Business client to Microsoft Network Edge


Network performance requirements from your network Edge to Microsoft Network Edge


Full details of targets here, lots of great detail:


It’s a simple exe command line tool with a .config file



The results get output in a Tab Separated Values file (looks like my hotel wifi is not the best)


Nicely, there is then a results Analyser exe to do the maths for you :-)



Configuration file contents:


Testing from my home fibre connection, works fine (better than the hotel wifi above :-) ):

Misc Notes:

  • You can change the Audio File that is played
  • You can change the file delimiter from a Tab to a comma, but the resultsanalyzer.exe will not parse the file unless you also manually define the delimiter
  • The Relay IP in the config file is an Anycast IP, it will route to the nearest ingress point on the Microsoft network from wherever you run the tool
Tom Arbuthnot

Tom Arbuthnot

Principal Solutions Architect at Modality Systems
Tom Arbuthnot is Principal Solutions Architect at Unified Communications specialist Modality Systems. He is a Microsoft Certified Master and MVP, blogger, has a regular podcast with UCToday at and is a regular speaker at events including Microsoft TechEd and Ignite. He co-runs The Microsoft UC User Group London.


Cliff Bartle - 01/10/2016 Reply

Hi Tom,
I have also used a similar graphical tool that runs continuously and gives you graph of the outputs. Is this a replacement?

Its called Lync Pre Call Diagnostic tool here:


    Tom Arbuthnot - 01/10/2016 Reply

    Hi Cliff, I think the pre-call diagnostics tool is a little more “technical user facing” and works with server and SfB Online. The other tool is command line and more technical, more for an administrator.

    Thanks for sharing/commenting


Swati - 06/10/2016 Reply

Is it work for Skype For Business on premise setup?

Rob - 19/10/2016 Reply

Wants to crash on Windows 10. Has anyone else seen this behavior?

    Tom Arbuthnot - 20/10/2016 Reply

    Find on a few different win10 machines here. Not heard it anywhere else yet either. Just one machine or re-creatable on others?

    Yaroslav - 25/10/2016 Reply

    Faced the same issue. Then installed Skype for Business client and the error is gone.

The UC Architects » Episode 61: Making UC Great Again - 09/11/2016 Reply

[…] Free Skype for Business Online Network Assessment Tool from Microsoft, Hands On […]

Trent - 16/08/2017 Reply

What about network testing when using CCE? This tests media to the Microsoft cloud but in a CCE the media hits the CCE and then the SIP trunks.

Roger - 06/02/2018 Reply

What IP address do we need to add to our firewall on a corporate network.
Relay.IP” value=” returns error. Checking the connectivity check other IP address are not reachable.

Pete - 02/05/2018 Reply

one assumes this will not work in a corporate infrastructure where UDP out is blocked and the main Internet route is via a Corporate Proxy Service?

I certainly know the client cannot route out to the relay based on just an IP Address.

Are there any other solutions?


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