WPC (the Microsoft Worldwide Partner Conference) is this week, where Microsoft and it’s partners get together to talk about the last and coming year both regarding technology and sales.
One of the big pieces of news in the Skype space is Microsoft launching the Skype Operations Framework. Modality Systems are pleased to be one of the partners supporting and implementing the Skype Operations Framework.
What is Skype Operations Framework (SOF)?
The Skype Operations Framework (SOF) is a comprehensive guide and toolset for implementing and managing a reliable, cost-effective communications service based on Skype for Business. It covers the entire customer lifecycle, including planning, deployment, adoption, and operations. It is a multi-faceted approach to the successful deployment of Skype for Business, incorporating four key elements that have customer success firmly at the center.
The SOF framework provides a standardized approach to successfully plan, deliver and operate Skype for Business by incorporating practical guidance, tools, assets and recommended practices. It’s a framework with over 60 documented assets in the initial launch with more development and updates to come in line with field learning and new features.
You can learn more from this great introduction video from Ali Rohani and Bryan Nice from Microsoft
You can find out more details at skypeoperationsframework.com, which also has registration for the virtual Skype Academy training sessions for SOF, open to both customers and partners.
Skype Academy Training Sessions: