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Tom Arbuthnot MCSM Communications

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Office 2016 Click to Run Skype for Business First Run Crash Workaround

Published 17/12/2015 - 0 Comments



I just installed a fresh Office 2016 click to run instance and got stuck in a crash loop. I installed from an MSDN ISO, and then immediately launched Skype for Business (what else wlEmoticon-smile2_thumb ), I got prompted with “First things first” and to Accept updates, then Skype for Business has stopped working, the same loop again and again.

Thanks\credit to my friend Desmond Lee for the workaround.

Simply launch another app, such as word, and enter the product key/sign in with a valid licenced account.


And SfB should then launch fine.


Not exactly the best first run experience, but there you go.

Tom Arbuthnot

Tom Arbuthnot

Principal Solutions Architect at Modality Systems
Tom Arbuthnot is Principal Solutions Architect at Unified Communications specialist Modality Systems. He is a Microsoft Certified Master and MVP, blogger, has a regular podcast with UCToday at and is a regular speaker at events including Microsoft TechEd and Ignite. He co-runs The Microsoft UC User Group London.

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